Which is the best attribution model?

by

Brian Plant
| Last Updated:
August 29, 2024

The best attribution model depends on your specific business needs, marketing strategy, and sales cycle. There's no one-size-fits-all solution, but here are some key considerations to help you choose the most appropriate model.

Single-Touch Models

Single-touch models like First-Click or Last-Click attribution are simpler to implement and can be useful in specific scenarios.

  • First-Click Attribution: Best for understanding which channels are most effective at generating initial awareness and interest.

  • Last-Click Attribution: Useful for identifying which touchpoints happen before the final conversions.

While these models are most suitable for businesses with short sales cycles or when you want to focus on specific parts of the customer journey, most businesses should use a more sophisticated model.

Multi-Touch Rule-Based Models

For businesses with longer, more complex sales cycles, multi-touch models provide a more comprehensive view of the customer journey:

  • Linear Attribution: Gives equal credit to all touchpoints, providing a broad overview of your marketing strategy's effectiveness.

  • Time Decay: Assigns more credit to touchpoints closer to the conversion, ideal for emphasizing recent interactions.

  • U-Shaped (Position-Based): Gives 40% credit each to the first and last touchpoints, with 20% distributed among middle interactions. This balances the importance of initial awareness and final conversion.

Advanced Models

For a more sophisticated analysis:

  • Data-Driven Attribution: A multi-touch model that uses machine learning to determine the most influential touchpoints based on your actual customer data. A more accurate model than simple rule-based models.

  • Incrementality-based Attribution: WorkMagic's proprietary model that combines incrementality testing with data-driven attribution to give marketers the most accurate cross-channel measurement based on true incremental impact.

Choosing the Right Model

To select the best attribution model:

  1. Consider your business type (B2B vs. B2C) and sales cycle length.

  2. Assess your available resources and technical capabilities.

  3. Use tools like WorkMagic to compare different models and identify which best fits your marketing data.

Remember, you're not locked into one model forever. It's beneficial to regularly analyze the effectiveness of different models as your business evolves. In conclusion, Incrementality-based Attribution and data-driven attribution models provide the most accurate results. While, rule-based multi-touch models are superior to single touch models.