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Frequently Asked Questions

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Can I trial the Standard $99/mo plan before committing?

The Standard plan does not come with a trial period. However, we've introduced a free plan that allows you to experience some of our services without any cost or commitment.

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How do I access expert-edited images in the Service section?

We're offering expert-edited images to help you improve the visual quality of images, whether they are generated from the WorkMagic platform or not. Simply click the 'Expert Improvement' button on the image you'd like to get expert design on or reach out to our design team via email. We'll get back to you through emails to better understand your needs and deliver ready-to-use images for your next marketing campaign.
Learn more about expert design service.

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How do I purchase add-on packages?

To purchase our add-on packages, log in to your account and navigate to the account settings. From there, you can easily select and add the desired packages. Within a single checkout, you can purchase a maximum of 10 add-on packages including expert design and watermark-free images.
The add-on packages follow a one-time purchase model. Once you purchase a package, you have access to the offering for 6 months from the purchase date. If you purchase multiple packages on different days, we will use the last purchase plus 6 months as your add-on package expiration date. Meanwhile, your add-on packages will not expire even if you cancel your subscriptions with WorkMagic.

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Can I purchase multiple add-on packages?

Certainly! If you find that you need more than one package, you can purchase multiple quantities based on your needs and they will not expire until 6 months after your last package purchase date.

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Do the unused credits roll over to the next month?

No, your unused watermark-free images or expert-edited images included in the plan will not be rolled over to next month.

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Do you offer Enterprise plans?

Yes, we do. Please reach out to our sales team for details.

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